Knockbox reporter Michelle Semback was paying an off-duty visit to her neighborhood cafe last Wednesday when she overheard two customers whooping loudly. Semback turned to see the men, who appeared to be in their thirties, exchanging enthusiastic high-fives over a two-top table near the front window of the shop.
Paul Breckenridge may have only started working at a local cafe last week, but his presence has been widely felt by employees and customers alike.
By Sarah Feeney This piece is dedicated to Velton Ross, our excellent Patreon supporter whom we love and appreciate. CHICAGO, IL— Following a spate of customer complaints about cold and missing drinks, local cafe and roaster has decided to implement a speedier coffee delivery system. Once the espresso has been pulled and perfectly-steamed milk painstakingly poured into the shape of…
After a solid hour of unsuccessfully dialing in a naturally processed coffee from Guji, Ethiopia, Brent Feelmore noticed something weird.
Despite over 2.5 years as a regular and overwhelmingly positive customer service experiences, local coffee shop customer Charles Fremmington has never left a tip for the baristas who serve him coffee every day. And yet, Fremmington continues to enjoy gracious service, care, and generosity at his favored cafe.
After narrowly avoiding what could have been a mild inconvenience, customer Gil Clark was reportedly shaken after a close-call milk mix-up.
Before Rachel Long went abroad, she was a staunch tall vanilla latte girl. She had discovered the local coffee shop by reluctantly going to meet her friend, who has asked that her name not be mentioned, for a coffee date. Back then, Long still had reservations about correctly referring to the drink sizes offered on the shop’s sparse, easy-to-read menu. Fast forward 11 days, and she’s a changed woman.
Marveling at the lasting power of a regular’s bold lipstick, local barista Tiffany Kwon has decided to pre-soak all ceramic mugs.
Local roaster Justin Peck was shocked early Friday reading the first pun-less headline by a coffee news site.
Local Barista Whitney Long fell into existential terror as two customers debated where to get dinner late Tuesday afternoon.