Cafe, Customer Service

Barista Calls Customer by Wrong Name for 6 Months; Customer Reportedly Okay With It

A counter at a coffee shop with a to-go cup that says Scott on the sleeve.

  By Christopher Vasquez   PORTLAND, OR— A barista at one Portland cafe came face-to-face with his own shortcomings when it became apparent that he had spent the last six months calling regular customer Mark Wilde by the wrong name. The customer is reportedly both unoffended and unphased.   According to witnesses, barista Eddie Wong had called out, “Hey Scott,…

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Cafe, Customer Service

Pittsburgh Baristas Fired For Playing Alanis Morissette

Alanis Morissette smiling at the sky.

  PITTSBURGH, PA— This week at a high-volume university cafe, two baristas were fired after playing Alanis Morissette’s classic album “Jagged Little Pill,” during the mid-morning lull.   The altercation began when university professor Jill Redkin came over to complain about the music, which was playing at a moderate volume in the space.   “I asked them if it wasn’t…

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Cafe, Staff Drama

Barista Reads Coffee Pro Blog Post, Confused That Espresso Tastes Bad

An espresso shot brews into a glass cup.

  This piece is dedicated to Umeko Motoyoshi, our excellent Patreon supporter whom we love and appreciate.   By Colton Kirby   NEW YORK, NY— Over the weekend, eager new barista Freddie Stapp read a blog post by a former world barista champion regarding extraction percentages and TDS numbers. Heavy with the knowledge that his cafe was failing to utilize, Stapp showed…

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Cafe, Coffee Events, Mystery

Barista Unwittingly Pulls Fabled “Devil Shot”

An espresso shot pulls into a white cup in a dim atmosphere.

  By Sam Stoothoff   SALEM, MA— A local cafe was enveloped in a shroud of darkness early Wednesday morning when barista Erin Valor pulled what baristas across the world know as the “devil shot.”   According to reports, onlookers heard a deep, sickly, rumbling voice described as coming, “from the deep,” and being, “profoundly upsetting.” Patrons we talked to…

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Cafe, Customer Service

Barista Struggling to Dial In Concludes Grinder is Being Weird Today

A person grinds coffee into a portafilter.

  This piece is dedicated to Weihong Zhang, our excellent Patreon supporter whom we love and appreciate.   By Jorge Gadala-Maria   WASHINGTON, DC— After a gallant attempt to dial-in on Monday morning at a busy downtown DC cafe, barista Lindsey Nowles concluded that the coffeehouse’s high-end grinder was simply “being weird” today.       “It could be the heat and humidity,…

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Cafe, Staff Drama

Conflict Over Plant-Based Milk Alternatives Splits Workforce at New Jersey Cafe

A hand pours latte art from a silver pitcher into a white cappuccino cup.

  By Mat North   RED BANK, NJ— As word of a growing conflict over plant-based milk alternatives in one New Jersey cafe spread throughout the internet, the Knockbox hit the scene to investigate.   Over the previous week, a fight had broken out over the management’s choice of plant-based milk alternative, sundering the unity the formerly tight-knit team had…

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Cafe, Coffee Events, Inspiring People, Latte Art, Staff Drama

Barista No One Likes Brings Own Tamper, Pitcher to Latte Art Throwdown

A barista with a brown apron tamps an espresso shot.

  SAN FRANCISCO, CA— Last night at a local latte art throwdown, barista Thomas Chin brought his own custom tamper and milk pitcher to make sure he could “truly demonstrate his best work.” In a perhaps-unrelated coincidence, no one likes him.   “The tamper has razor-sharp edges to prevent channeling, and I also got my initials engraved on it,” he…

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Cafe, Customer Service, Inspiring People

Sweet, Innocent New Hire Still Not Cynical and Bitter After First Week

A smiling barista in a grey shirt and yellow beanie makes drinks.

  This piece is dedicated to Umeko Motoyoshi, our excellent Patreon supporter whom we love and appreciate.   By Zac Hyde   CHARLESTON, SC— Staff at a local coffee shop in Charleston, SC were reportedly touched this morning when they arrived to work to find that new hire Stacy Chambers had still not yet become an irredeemably bitter cynic.   Now entering…

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