Cafe, Staff Drama

Staff Meeting Drama Comes to a Head as Barista who “Never Sweeps” Says that Everyone Else Never Sweeps

A man with tattoos on his hands covers his face in consternation. He's wearing a blue flannel shirt.

  SAN DIEGO, CA— This weekend at one San Diego cafe, drama exploded as the barista who “never sweeps” raised a complaint about no one else ever sweeping.   According to witnesses, the staff meeting was progressing as planned, the necessary announcements having been dispatched, until individual members of the group were invited to bring up issues. Maura Jackson, who…

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Cafe, Customer Service

Conflict Brews as Barista Explains that Macchiatos are “Actually” Really Small

A macchiato in a white cup sits on a white sauces on a wooden table. It has a dollop of foam on top and is about 3 ounces.

  SEATTLE, WA—When graphic designer and coffee lover Karen Jones went into a specialty cafe this morning, she was in for a surprise. After ordering a macchiato, Jones was told by on-shift barista James Melman that macchiatos are “actually” super small.   Trying to convey the gravity of the situation, Melman used his fingers to demonstrate the size of the beverage…

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