By Eric Dong This piece is dedicated to Velton Ross, our excellent Patreon supporter whom we appreciate. WALNUT CREEK, CA— A local coffee shop’s attempt at using homemade charcoal powders has received mixed reviews from customers and USDA. “Our espresso is a Columbia-Papua New Guinea blend with notes of dense dark chocolate, vanilla, and a buttery mouthfeel,” owner Jack Haney told Knockbox…
Tag: customer service
Debate Sparks After New Hire Poses Hypothetical Iced Cappuccino Order
This piece is dedicated to Umeko Motoyoshi, our excellent Patreon supporter whom we love and appreciate. By Eric Dong KAILUA-KONA, HI— Chaos broke out at a local cafe today after new hire and ex-Starbucks employee Gabriel Scott posed a hypothetical scenario in which a guest orders an iced cappuccino, sparking a loud and heated debate. Although the conflict began mid-shift,…
Barista Charges Less for Coffee He Doesn’t Like
This piece is dedicated to Weihong Zhang, our excellent Patreon supporter whom we love and appreciate. By Lucas Haladki NASHVILLE, TN— On looking over his Square receipts for the week, specialty coffee lover Matt Martinez was surprised to find he had been charged $1.75 for “2 xtra shots” at his favorite local shop instead of the regular $3.75 for…
New Cafe Lets You Cuddle and Adopt Adorable Vampire Bats
HONOLULU, HI— You’re probably familiar with cat cafes, but this week, a brand-new concept has emerged with the launch of Honolulu’s beautiful new bat cafe, which allows guests to cuddle with and even adopt adorable vampire bats. With a concept this original, we had to check it out for ourselves. We flew to Hawaii to attend the soft opening,…
Other Barista Knows My Order, Says Customer
This piece is dedicated to Velton Ross, our most excellent Patreon supporter without whom we couldn’t do this. By Adam Heffelfinger ANNAPOLIS, MD— The morning rush was in full swing at one local coffee shop this morning when housewife Julianne Akers reached the front of the queue. Akers, 44, received a cordial greeting from barista Rachael Ng, 27, who…
Local Barista Mystified by Guy Who Puts Cream In His Latte
By Jackson O’Brien MINNEAPOLIS, MN— Local barista Natalie Krueger has spent the last few months pondering the mystery of a regular customer who, for unknown reasons, continues to order lattes and augment them with cream from the condiment bar. Knockbox reporters hit the scene to investigate. “The first time I saw him do it, I thought it…
Inspiring Cafe Donates all X-mas Day Proceeds to Charity, Makes Workers Come In
KNOXVILLE, TN— This Christmas, one inspiring cafe set a shining example by donating all Christmas-day proceeds to the American Red Cross. We hit the scene to investigate and get a little taste of their true holiday spirit. The cafe was all a-bustle with customers in from all over town to celebrate and donate. The air was laden with…
Cafe Regular Leaves Bad Review After Being ‘Tricked’ by Flavor Notes
This piece is dedicated to Velton Ross, our excellent Patreon supporter whom we appreciate. By Jack Crisfield LONDON, UK— Coffee shop regular Robin Bellhouse left his favorite cafe a bad review on TripAdvisor yesterday after being recommended a single-origin filter coffee that was, according to Bellhouse, “deceptively advertised,” and “really a ripoff.” “I have popped in every morning…
Opinion: If The Barista Doesn’t Dump 8 Shots Before Serving My Espresso, How Do I Know They Care
By William Tanzarian Listen, I get it. I’m not just some customer who comes in and bastardizes all your hard work by adding loads of milk and sugar. Sure, I’ve never actually been a barista before, but I own a kettle and I grind my own beans at home, so I understand what it’s like to really put…
Coffee Too Expensive, Says Customer
SAN FRANCISCO, CA— This morning, local cafe customer Cathy Samuels stated that the drip coffee she was attempting to purchase was too expensive. “Why should a cup of coffee cost 2.50?” Samuels told reporters. “It’s ridiculous. What am I, a millionaire?” Samuels, who works as a product manager for a popular software company, lives in San Francisco’s Mission…