SAN JOSE, CA—This morning after a cafe experience that left him displeased, local coffee shop customer Charles Duverne wrote a negative review and reportedly felt “a little better. Our reporters talked to Duverne about his experience. “It was bullshit. I just wanted them to give me hazelnut syrup, but instead the barista decided to be a rude…
Tag: yelp
Grassy Flavors Just Part of Terroir, Assures Local Roaster on His Company’s Facebook Page
OAKLAND, CA—When a customer took to Yelp this morning to decry a local roaster’s coffees as “grassy and underdeveloped,” the roaster decided to head to his company’s Facebook page and educate his customer base about terroir. “We had a customer post on Yelp that our coffees were grassy and underdeveloped and I just wanted to take the time…