Cafe, Customer Service, Staff Drama

Barista Disgruntled After Customer Friend-Requests Her on Facebook

A person holds their phone in both hands, looking at it. The phone is silver and the person is wearing several silver rings on their fingers.

PITTSBURGH, PA— Local barista Aisha Khan was disgruntled today when a regular customer at her coffee shop requested her friendship on Facebook. Our reporters hit the scene to investigate. “I mean, we interact a few times a week, but it’s not like we’re actual friends,” she told us. “I don’t want to share my political views and, like, pictures of…

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Roasting

Grassy Flavors Just Part of Terroir, Assures Local Roaster on His Company’s Facebook Page

Specialty Coffee Association's Coffee Taster's Flavor Wheel is a colorful guide to the various flavors one might find when tasting coffee

  OAKLAND, CA—When a customer took to Yelp this morning to decry a local roaster’s coffees as “grassy and underdeveloped,” the roaster decided to head to his company’s Facebook page  and educate his customer base about terroir.   “We had a customer post on Yelp that our coffees were grassy and underdeveloped and I just wanted to take the time…

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