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Category: Opinion

Cafe, Inspiring People, Opinion

Opinion: Give Me, the Third Grouphead, A Chance

The noble and ignored third grouphead
Guest Writer / August 18, 2019

By Josh Rank SCOTTSDALE, AZ— I know jealousy is really unbecoming, but I can produce a shot just like the two groupheads between me and the grinder. I can ramp up to a full nine bars of pressure just as well as them. Even better, probably. Their gaskets are all loose and worn out. Just look how far you have…

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Cafe, Customer Service, Opinion

Opinion: I Am Not A Garbage Can—I Am A Tip Jar.

A bird's eye view of a tip jar on a wooden table.
Guest Writer / May 19, 2019

I get it. I have a hole on top where you can toss stuff in. That must be kind of confusing. But just for the record: I am not, in fact, a garbage can. I am a tip jar.

Cafe, Customer Service, Opinion

Opinion: If The Barista Doesn’t Dump 8 Shots Before Serving My Espresso, How Do I Know They Care

An espresso in a white mug surrounded by a heart-shaped pool of coffee beans on a wooden table.
Guest Writer / December 9, 2018

  By William Tanzarian   Listen, I get it. I’m not just some customer who comes in and bastardizes all your hard work by adding loads of milk and sugar. Sure, I’ve never actually been a barista before, but I own a kettle and I grind my own beans at home, so I understand what it’s like to really put…

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A macchiato in a white cup sits on a white sauces on a wooden table. It has a dollop of foam on top and is about 3 ounces.

Conflict Brews as Barista Explains that Macchiatos are “Actually” Really Small

May 30, 2018
A man sits at a well-lit desk smiling as he types.

Coffee Shop Customer Writes Negative Review, Feels a Little Better

May 28, 2018
Specialty Coffee Association's Coffee Taster's Flavor Wheel is a colorful guide to the various flavors one might find when tasting coffee

Grassy Flavors Just Part of Terroir, Assures Local Roaster on His Company’s Facebook Page

May 26, 2018
A barista uses their finger to groom an espresso shot before brewing.

Barista Stops to Dial in Espresso at Latte Art Throwdown, Pours Badly and Gets Eliminated

May 27, 2018
A man with tattoos on his hands covers his face in consternation. He's wearing a blue flannel shirt.

Staff Meeting Drama Comes to a Head as Barista who “Never Sweeps” Says that Everyone Else Never Sweeps

June 1, 2018
A tall glass of dark beer sits alone on a long wooden counter in a well-lit bar.

New Coffee Beer Launches, Tastes Okay

June 4, 2018

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