SEATTLE, WA—When graphic designer and coffee lover Karen Jones went into a specialty cafe this morning, she was in for a surprise. After ordering a macchiato, Jones was told by on-shift barista James Melman that macchiatos are “actually” super small. Trying to convey the gravity of the situation, Melman used his fingers to demonstrate the size of the beverage…
Category: Customer Service
Coffee Shop Customer Writes Negative Review, Feels a Little Better
SAN JOSE, CA—This morning after a cafe experience that left him displeased, local coffee shop customer Charles Duverne wrote a negative review and reportedly felt “a little better. Our reporters talked to Duverne about his experience. “It was bullshit. I just wanted them to give me hazelnut syrup, but instead the barista decided to be a rude…