Cafe, Customer Service, Opinion

Opinion: If The Barista Doesn’t Dump 8 Shots Before Serving My Espresso, How Do I Know They Care

An espresso in a white mug surrounded by a heart-shaped pool of coffee beans on a wooden table.

  By William Tanzarian   Listen, I get it. I’m not just some customer who comes in and bastardizes all your hard work by adding loads of milk and sugar. Sure, I’ve never actually been a barista before, but I own a kettle and I grind my own beans at home, so I understand what it’s like to really put…

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