Cafe, Customer Service

Coffee Shop Customer Writes Negative Review, Feels a Little Better

A man sits at a well-lit desk smiling as he types.

  SAN JOSE, CA—This morning after a cafe experience that left him displeased, local coffee shop customer Charles Duverne wrote a negative review and reportedly felt “a little better.   Our reporters talked to Duverne about his experience.   “It was bullshit. I just wanted them to give me hazelnut syrup, but instead the barista decided to be a rude…

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