OAKLAND, CA—When a customer took to Yelp this morning to decry a local roaster’s coffees as “grassy and underdeveloped,” the roaster decided to head to his company’s Facebook page and educate his customer base about terroir. “We had a customer post on Yelp that our coffees were grassy and underdeveloped and I just wanted to take the time…
Grassy Flavors Just Part of Terroir, Assures Local Roaster on His Company’s Facebook Page
