Cafe, Customer Service, Inspiring People

Patient Barista Holds Tongue as Customer Tries to Pronounce “Cafe Au Lait”

A man with dark and bleached hair, leather jacket, and a hat stands in front of a teal corrugated wall.

  By Camillia Nazanin   ORLANDO, FL— Mild-mannered barista Kenneth Richards has become a local hero following his encounter with a customer who struggled to pronounce “cafe au lait.”   Our reporters followed up with Richards, who was all smiles.   “She was a sweet old lady with a charming Southern accent,” he recalled. “She came up to the counter,…

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