Cafe, Customer Service

Cafe Gets Rid of Wifi to Encourage Customer Conversations About Lack of WiFi

A person has their hands poised over a silver laptop ready to write, with a notebook and cell phone next to it.

This piece is dedicated to Velton Ross, our excellent Patreon supporter whom we appreciate. BURLINGTON, VT— A popular Burlington cafe recently jettisoned its WiFi connection in a bid to encourage higher seat turnover within the cafe’s limited space as well as “to encourage customers to have conversations instead of just sitting on their computers.” Witnesses report that customer conversation has indeed increased,…

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Cafe, Customer Service, Inspiring People

Patient Barista Holds Tongue as Customer Tries to Pronounce “Cafe Au Lait”

A man with dark and bleached hair, leather jacket, and a hat stands in front of a teal corrugated wall.

  By Camillia Nazanin   ORLANDO, FL— Mild-mannered barista Kenneth Richards has become a local hero following his encounter with a customer who struggled to pronounce “cafe au lait.”   Our reporters followed up with Richards, who was all smiles.   “She was a sweet old lady with a charming Southern accent,” he recalled. “She came up to the counter,…

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Cafe, Customer Service

Customer Orders Iced Espresso in Large Cup, Actually Consumes It That Way

A blonde woman sits at a white computer in front of a window.

This piece is dedicated to Velton Ross, our very excellent Patreon supporter. We couldn’t do this without him. PITTSBURGH, PA— When customer Martina Lane ordered an iced espresso in a large to-go cup this morning at a local cafe, she did the last thing anyone expected. Rather than immediately taking it over to the condiment station to fill it with milk and…

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Cafe, Customer Service

Barista Describes Single-Origin Espresso as “Bright and Fruity”

An espresso in a white cup site on a gray saucer with a small silver spoon on a wooden table.

  By Reed Liebezeit    LOS ANGELES, CA— Barista Sebastian Benton had been back from break just one half hour today when he described his shop’s single origin espresso offering to a customer as “bright and fruity.”   It was while filling a milk pitcher for a prior order that Benton wielded the description—completely by rote and without any consideration for…

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Cafe, Customer Service

Broke Barista Coincidentally Very Nice Today

A smiling barista in a white chef shirt with brown hair and facial hair leans against a bar next to an empty coffee grinder.

  By Sam Stoothoff   This piece is dedicated to the ever-excellent Morgan Russell, our Patreon supporter whom we appreciate.    ATLANTA, GA— Local barista Sean McAllister has been greeting everyone with “unusual warmth and compassion for the entirety of his shift,” according to reports. In a completely unrelated coincidence, he also happens to have run out of money until his next…

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Cafe, Coffee Events, Customer Service

Fourth of July Ruined When Dude in Uncle Sam Outfit Walks Around Cafe For Hours Calling Everyone a Snowflake

A tired-looking person with long blonde hair and clear glasses sits at a wooden table with a pink notebook in front of her, with a string of lights and some leaves in the background.

  SAN FRANCISCO, CA— The Fourth of July was ruined for the crew of one local cafe when an overzealous guest wearing an Uncle Sam outfit walked around the shop for several hours calling all of the baristas and customers snowflakes and yelling the lyrics to “She’s a Grand Old Flag.”   We got on the scene to investigate and…

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Cafe, Customer Service, Staff Drama

Cafe Customer Receives Serious Shade After Joke About Why He Won’t Tip

A tip jar with a few dollars in it sits on a brightly lit counter.

  SAN FRANCISCO, CA— Local customer Brian Dean received some serious shade today after making a joke about the fact that he didn’t intend to tip—a fateful decision which would permanently alter the course of his week.   When Dean went to get his morning coffee from his usual shop, he was feeling especially gregarious. While being rung up, he…

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