Cafe, Customer Service

Coffee Too Expensive, Says Customer

A white cup of brown coffee on a white saucer with a silver spoon.

  SAN FRANCISCO, CA— This morning, local cafe customer Cathy Samuels stated that the drip coffee she was attempting to purchase was too expensive.   “Why should a cup of coffee cost 2.50?” Samuels told reporters. “It’s ridiculous. What am I, a millionaire?” Samuels, who works as a product manager for a popular software company, lives in San Francisco’s Mission…

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Cafe, Customer Service

Barista Calls Customer by Wrong Name for 6 Months; Customer Reportedly Okay With It

A counter at a coffee shop with a to-go cup that says Scott on the sleeve.

  By Christopher Vasquez   PORTLAND, OR— A barista at one Portland cafe came face-to-face with his own shortcomings when it became apparent that he had spent the last six months calling regular customer Mark Wilde by the wrong name. The customer is reportedly both unoffended and unphased.   According to witnesses, barista Eddie Wong had called out, “Hey Scott,…

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Cafe, Customer Service

Pittsburgh Baristas Fired For Playing Alanis Morissette

Alanis Morissette smiling at the sky.

  PITTSBURGH, PA— This week at a high-volume university cafe, two baristas were fired after playing Alanis Morissette’s classic album “Jagged Little Pill,” during the mid-morning lull.   The altercation began when university professor Jill Redkin came over to complain about the music, which was playing at a moderate volume in the space.   “I asked them if it wasn’t…

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Cafe, Customer Service

Barista Struggling to Dial In Concludes Grinder is Being Weird Today

A person grinds coffee into a portafilter.

  This piece is dedicated to Weihong Zhang, our excellent Patreon supporter whom we love and appreciate.   By Jorge Gadala-Maria   WASHINGTON, DC— After a gallant attempt to dial-in on Monday morning at a busy downtown DC cafe, barista Lindsey Nowles concluded that the coffeehouse’s high-end grinder was simply “being weird” today.       “It could be the heat and humidity,…

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Cafe, Customer Service, Inspiring People

Sweet, Innocent New Hire Still Not Cynical and Bitter After First Week

A smiling barista in a grey shirt and yellow beanie makes drinks.

  This piece is dedicated to Umeko Motoyoshi, our excellent Patreon supporter whom we love and appreciate.   By Zac Hyde   CHARLESTON, SC— Staff at a local coffee shop in Charleston, SC were reportedly touched this morning when they arrived to work to find that new hire Stacy Chambers had still not yet become an irredeemably bitter cynic.   Now entering…

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